Commercial Operations Support Specialist - Shockwave Medical

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Job Title: Commercial Operations Support Specialist - Shockwave Medical

Company Name:	Johnson & Johnson
Location:	Santa Clara, CA
Position Type:	Full Time
Post Date:	03/11/2026
Expire Date:	04/10/2026
Job Categories:	Healthcare, Other, Sales, Medical

Job Description

Commercial Operations Support Specialist - Shockwave Medical
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at <a target="_blank" href="https://www.jnj.com">jnj.com</a>As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.Job Function: Sales EnablementJob Sub Function: Sales Operations & AdministrationJob Category:ProfessionalAll Job Posting Locations:Santa Clara, California, United States of AmericaJob Description:Johnson & Johnson is hiring for a Commercial Operations Support Specialist – Shockwave Medical to join our team. The position is FULLY REMOTE and can sit anywhere in the US.At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at <a href="https://www.jnj.com/" target="_blank">https://www.jnj.com/.</a> Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that’s pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.Position OverviewThe Commercial Operations Support Specialist is responsible for supporting the commercial organization with vendor credentialing and fleet services. They will be responsible for managing vendor credentialing compliance requirements for healthcare facilities and overseeing company fleet vehicle operations. This role will ensure all field representatives meet hospital credentialing standards while maintaining safe, compliance and efficient fleet vehicle management.Essential Job Functions<ul><li>Manage and maintain vendor credentialing for all field sales representatives using platforms such as Reptrax, Vendormate, Green Security and other hospital credentialing companies.</li><li>Ensure compliance with hospital and healthcare facilities requirements including Immunizations, Background Checks, Drug Screenings, HIPAA training, OSHA certification, Certification of insurance and other required documentation.</li><li>Track expiration dates and proactively notify employees of upcoming renewals.</li><li>Maintain organized digital records of all credentialing documents.</li><li>Serve as the primary liaison between hospital systems, credentialing services and internal sales teams.</li><li>Assist new hires with onboarding credentialing requirements.</li><li>Ensure company compliance with healthcare regulations and industry standards.</li><li>Oversee company fleet vehicles assigned to sales and field personnel.</li><li>Coordinate vehicle assignments, transfers and returns.</li><li>Track vehicle registration, insurance policies, and maintenance schedules through partnership with J&J corporate services.</li><li>Ensure compliance with company vehicle use policies.</li><li>Manage fuel cards, toll accounts and vehicle expense tracking if needed.</li><li>Support the sales representative if repairs, routine maintenance and accident reporting procedures is needed.</li><li>Maintain accurate fleet records and generate/usage and compliance reports as needed.</li><li>Partner with J&J corporate services on managing vendor credentialing and fleet management.</li><li>Performs other duties as assigned</li></ul>An internal pre-identified candidate for consideration has been identified. However, all applications will be considered.Requirements<ul><li>Bachelor's Degree in business or related field is preferred.</li><li>Two (2) + years of experience in vendor credentialing or fleet management is preferred</li><li>Experience with credentialing platforms (Reptrax, Vendormate, etc.)</li><li>Strong oral and written communication skills</li><li>Strong professional judgment</li><li>Ability to work in a fast-paced environment while managing multiple priorities</li><li>There may be continuous sitting for prolonged periods (more than 2 consecutive hours in an 8-hour day)</li><li>Employees may be required to lift objects up to 25 lbs. or more. </li><li>Employees may possibly perform some tasks in a warehouse space.</li><li>Positive and enthusiastic approach to challenges; sees them as opportunities</li><li>Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via <a href="https://www.jnj.com/contact-us/careers" target="_blank">https://www.jnj.com/contact-us/careers</a> or contact AskGS to be directed to your accommodation resource.</li></ul>Required Skills:Field Support, Fleet Administration, Sales Support Services, Vendor Compliance, Vendor Credentialing Preferred Skills:Analytical Reasoning, Business Behavior, Coaching, Collaborative Selling, Communication, Competitive Landscape Analysis, Customer Analytics, Customer Centricity, Customer Relationship Management (CRM), Data Savvy, Digital Sales, Market Research, Operations Management, Problem Solving, Sales Enablement, Sales Support, Stakeholder Engagement The anticipated base pay range for this position is :$91,000.00 - $147,200.00Additional Description for Pay Transparency:Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave – 80 hours in a 52-week rolling period10 days Volunteer Leave – 32 hours per calendar year Military Spouse Time-Off – 80 hours per calendar year

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Johnson & Johnson

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https://jj.wd5.myworkdayjobs.com/en-US/JJ/details/Commercial-Operations-Support-Specialist---Shockwave-Medical_R-062591

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